Delivery Policy
A legal opinion
Les explications et informations fournies sur cette page ne sont que des explications et informations générales et de haut niveau sur la manière de rédiger votre propre document de politique de livraison. Vous ne devez pas considérer cet article comme un conseil juridique ou une recommandation sur ce que vous devez faire, car nous ne pouvons pas savoir à l'avance quelles sont les politiques de livraison spécifiques que vous souhaitez établir entre votre entreprise et vos clients. Nous vous recommandons de solliciter un conseil juridique pour vous aider à comprendre et à créer votre propre politique de livraison.
Shipping Policy - The Basics
That said, a delivery policy is a legally binding document that aims to establish the legal relationship between you and your customers. It's the legal framework for outlining your obligations to your customers, but also for addressing the various possible scenarios that may arise, and what happens in each case.
A delivery policy is a good practice and helps both parties—you and your customers. Your customers can benefit from information about what to expect from your service. You can benefit from this because people are more likely to buy from you if you have a clear delivery policy in place, since there will be no questions about your delivery times or processes.
What to include in the delivery policy
Generally speaking, a shipping policy often addresses these types of issues: order processing time, shipping costs, different domestic and international shipping options, potential service interruptions, and much more.